Outstanding Customer Service  

Posted by Virginia Welch on 31st Oct 2024

I've ordered many parts from GVS since I acquired a vintage stove four months ago. All the parts, used and new, arrived well packaged, and all were exactly as described on the website. But even better is the customer service I've received from Robert. It's so nice to call and get Robert on the phone. He is knowledgeable and so helpful. He's walked me through a few issues with the stove and gone above and beyond to see that I'm happy with my order. Thank you, Robert, for a sterling retail experience.

Perfect for my new O'keefe & Merritt Stove is the clock, baking info, and light  

Posted by Debra Graham on 4th Apr 2023

You can not ask for better service. This was packed so well it took time to remove it from the wrap, but that was good because the top stove piece with clock and baking info, light, etc. looks wonderful. Instructions were included that told how to handle the clock. Not only that, they send you Double Bubble. You can tell this company loves what they do and are excited to help their customers.